The client emphasized dissatisfaction with inconsistent software support and lack of timely responses during critical periods, including weekends. Star Link acknowledged these concerns and restructured its support workflow for this client. A dedicated support escalation matrix was introduced, ensuring accountability, reduced resolution time, and prioritized assistance during emergencies.

Employee experience is significantly enhanced by cashless payment and preorder systems. They enable staff to work efficiently, foster an organized and employee-safe environment, and streamline food distribution. If you have a company or hold an administrative position, explore the benefits of the canteen management system with a free demo. This system offers extensive advantages for everyone involved, with minimal requirements for implementation.

In general, cashless payments and preorder systems significantly improve the staff experience. Staff can conduct their work efficiently, promote an organized environment, enhance an employee-safe climate, and implement a more efficient food distribution programme. If you run a company or have an administrative role, have a free Star Link Canteen Management System demo. With a minimum requirement, you can reap its benefits for all.